Getting Care

Doctor on Demand

Virtual Appointments

Now, more than ever, it is important for beneficiaries to easily connect with providers who can see them via virtual appointments. And during the COVID-19 stateside public health emergency, there are no copayments or cost-shares for covered telemedicine care.

Telehealth Services

Doctor on Demand for the TRICARE West Region

Health Net Federal Services, LLC (HNFS) has partnered with Doctor on Demand to offer TRICARE West Region beneficiaries increased access to telehealth services as of Jan. 1.

The service offering urgent care and mental health care (excluding psychiatry) services, and the opportunity to connect face-to-face with providers through virtual appointments.

To learn more and to use Doctor On Demand telehealth services, visit


The 30 MDG does not endorse Doctors on Demand as a primary source of virtual health services. Please read their terms and conditions carefully before utilizing any services and as always, for life-threatening emergencies call 9-1-1.
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